Vortex 8 mph Mobility Scooter

• This item comes with 12 months parts and labour warranty.
• Batteries are covered under warranty for 6 months.

Here at MobilityCo we want to make sure that all our customers around the UK are purchasing their next item with confidence.

Warranty is designed to protect you the user from any manufacturing faults that have occurred during the first 12 months.

Do I have to pay for an engineer call out or repair, if my product is faulty under warranty?

We do not charge for call outs, item collection or repairs when you have experienced any faults under you warranty. Simply call our dedicated and supportive aftersales team who will be on hand to assist you with your issue.

Should you feel that you don't need the assistance of an engineer to deliver, assemble and demonstrate your new purchase to you, then opt for Free Standard Delivery (3-5 Working Days). This involves the delivery of your purchase by one of our courier partners. Your item will remain boxed and will be delivered to your door, driveway, or kerbside, depending on the size of your purchase. The courier cannot bring your item inside of your property.

Should you wish or need the courier to bring your item in to your property then please select Room of Choice Delivery (3-5 Working Days) at checkout. This is where our courier partners will bring your item in to your property and unbox it for you. They cannot assemble your item for you.

If you think that the task of receiving this item, assembling it yourself might be a challenge, then consider purchasing our Engineer Delivery Service (10-14 Working Days). Our engineers will arrange a convenient day and time to deliver your new purchase to you. They will assemble your item for you, demonstrating all the features, making sure that you are 100% happy with your new mobility equipment.