At MobilityCo, we understand that many of our customers prefer the reassurance of speaking directly to a knowledgeable product advisor when placing an order — especially for larger mobility purchases.
Our trained team can safely and securely process your payment over the phone, guide you through your options, and ensure you’re choosing the right product for your needs.
Cards We Accept
We accept all major UK debit and credit cards, including:
- Delta
- Maestro
- Mastercard
- Solo
- Visa
- Visa Debit
- Visa Electron
- American Express
Our secure payment system allows us to process your transaction immediately while you’re on the call.
Snap Finance Applications
If you’d prefer to spread the cost, we can also process Snap Finance applications over the phone.
Our advisors can:
- Talk you through the eligibility criteria
- Complete the application with you
- Provide an instant decision (subject to status)
- Arrange delivery once approved
This makes it quick and straightforward to access the equipment you need without delay.
Bank Transfer Payments
If you would rather pay via bank transfer, we can:
- Raise a formal sales order
- Send you an official invoice with our bank details
- Confirm dispatch once cleared funds are received
This option is often preferred for higher-value purchases or for customers who prefer not to use card payments.
Deposits on Larger Orders
For larger value items such as:
- Mobility scooters
- Powerchairs
- Riser recliner chairs
- Profiling beds
- Stairlifts
We are happy to accept deposits to secure your order, with the remaining balance payable prior to delivery.
Your advisor will clearly explain the deposit amount and payment schedule so everything is transparent and agreed.
Is Paying Over the Phone Safe?
Absolutely.
Your security is extremely important to us.
- We do not store or save any card details.
- All payments are processed through secure, encrypted payment systems.
- Our team follows strict PCI compliance standards.
- Calls are recorded for training and monitoring purposes to ensure service quality and security.
This means your payment is handled safely while giving you the reassurance of speaking to a real, knowledgeable person.
Why Pay Over the Phone?
Many customers prefer phone payments because:
- You can ask questions in real time
- You receive expert product advice
- We can check stock instantly
- We can arrange delivery dates while you’re on the call
- You receive immediate confirmation
For many customers — particularly when purchasing complex mobility equipment — the added reassurance of speaking with a trained advisor makes the process smoother and more comfortable.
If you’d like to place an order or discuss your options, simply call our team and we’ll be happy to assist you.
