Harrow Riser Recliner

The warranty is 5 years. The Harrow is a British Made Chair and most British Manufacturers provide longer warranty lengths due to a higher quality build and a more premium product.

Yes, all riser recliners sold by MobilityCo have the battery back up, which means, should your home encounter a powercut, then the chair won't just stop, the battery back up will kick in, reducing the risk of the user just being stuck backright for example in the chair. Battery back up won't last continuously and we advise that should you encounter a powercut, then simply use the chair to get the chair back to it's upright position.

Unfortunately, the Harrow isn't a made to measure chair, meaning that the customer is only able to purchase the standard sizes of petite, standard and grande. Please see the specification to learn more about the chair dimensions.

Choosing the right size typically will depend on three main measurements, the seat height, seat width and seat depth. We want the user to feel comfortable in their new chair, therefore our first piece of advice would be that if you're already sat in a chair at home which you find comfortable in terms of seat width, depth and seat height, then by simply measuring your chair at home, will give you a really good reference point to see which size option is right for you or a loved one. Should you not be able to measure the chair at home, then the 3 main measurements which we conduct on our customers in store or at their home are firstly, the measurement from the floor behind the foot up to the users hamstring, this should give us a good idea of the seat height. Next, we want to measure from behind the knee, along the upper leg to the users back, giving us the seat depth. Next to find the seat width, we usually do have our customer sit in one of our chairs to use as a reference, but if you don't have a chair handy to see what the right seat width would be, by simply measuring out the seat width options and holding up to the users hips, should allow you to see whether the user will fit. We don't want a chair that is too wide, making the customer feel like their sloshing around in the chair, but we also don't want a chair too snug. Usually having an inch gap of the user is ample space for them.

We would recommend going to the downloads section of this product, where you will be able to browse through the different fabric options available. The links will take you to Wilcare's swatch pages, where you will be able to see all the different colour options. Should you wish to have a physcial swatch sample sent out to you, please contact our team. You can also choose to have a virtual consultation with one of our product advisors, who will be able to show you the real fabric samples over a video consultation. Finally, when you have chosen your bespoke fabric, we will action your chair to be made, by hand might we add.

We recommend allowing up to 4 weeks for your bespoke fabric chair to be manufactured and delivered

The short answer would be no, however, we would advise choosing engineered delivery at checkout, as these items are heavy, and having a qualified engineer deliver, install and demonstrate your chair to you will make for a much more pleasant experience.

Yes, upon delivery of your new chair, we can arrange for your old chair to be collected and removed. Customers ask us what we do with the old chairs quite often. Should the chair being removed still be in good working order, we will often donate these chairs to chairty. Should the chair be at the end of it's life, then we simply do discard the chair using our recycling partners.

We charge an additional £50 for our engineers to remove your old furniture, this is simple due to the fact that we need to allocate space in our vans, furthermore, our engineers will need to on most occasions spend time, dismantling the old riser recliner or sofa for example.

All bespoke made to order riser recliner chairs are classed as special order and are therefore not able to be returned. Should you have ordered one of the standard fabric chairs, then these item's are able to be returned within the stated returns policy.

Unfortunately no, we advise that any additional accessories required be ordered at the time of you ordering your new chair.